“There is absolutely nothing improvement when you compare profiles who were a beneficial 65 percent suits and people who have been an enthusiastic 85 % meets. At the same time, ninety % matches was basically few and far between.”

Even after almost any shortcomings OKCupid could have, it’s value listing you to definitely large numbers of consumers, actually a number of the disappointed ones, used its features for a long time. Of several have found schedules. This should mean that an abundance of professionals can find a meaningful sense indeed there.

5. OKCupid’s customer service makes much to-be wished.

For those who below are a few OKCupid’s web page to your Bbb (BBB) webpages (that’s usually a good tip when looking at any company’s credibility), viewers OKCupid could have been slapped with a massive, slutty ‘F’. Precisely why? Off 96 issues recorded from the members up against him or her, OKCupid entirely ignored brand new BBB’s request to respond to the latest grievances 57 minutes. Simply 14 grievances keeps ever before started fixed. This should be a giant red-flag for you, precious individual, one OKCupid’s customer support is not its solid suit.

Their customer support is really bad a large number of its members’ complaints and you may feedback explain it as “nonexistent.” You to definitely OKCupid representative, Kyler of London, Ontario, produces for the Individual Things:

“Letters was indeed provided for him or her each week, there’s no react. We basically got advised over the phone that they dont even examine her or him. It informed me over the phone, in a really singsong voice, you to OKC has no cellular phone service of any sort, thus i asked when the there clearly was any way to-arrive him or her, I was told zero.”

In other words, if you opt to join OKCupid and something happens completely wrong, do not assume one help from their customer service team.

six. OKCupid users declare that its pages try instantly removed.

The vast majority of OKCupid feedback and you can problems talk about people-newer and more effective and lots of long-go out members, particular 100 % free and some paying-trying log into their profiles, in order to found what appears like a consistent “our-site-is-currently-down” message, given that described within problem:

“When i try to log on to my account, I get a contact stating that ‘we are receiving tech issues, delight is actually straight back after,’ and this to what I know out-of discovering criticism message boards out of the website, is their way of saying ‘your membership might have been erased.'”

Regardless of what several times the new member comes back, their profile is simply moved forever. Next, once they make an effort to get in touch with the “nonexistent” customer support, fury arises. The same consumer claims:

Out from the those reviews and issues We read, I would personally imagine 80 per cent of those mirrored it same situation, however, none of them hinted as to the reasons. Of numerous former users imagine this particular is section of an excellent plot from the InterActiveCorp, and that possesses each other OKCupid and Suits, to get much more members to match, and that will cost you way more. Absolutely nothing has been proven, obviously.

seven. OKCupid’s car-revival feature clicks users from.

The dating website features this matter. Whenever members rating a premium registration that have OKCupid, they’re also, about conditions and terms, applying to enjoys its membership instantly revived at the end of your subscription period while having money taken from its family savings or charge card.

Such as, for individuals who subscribed to a beneficial around three-week membership having OKCupid, after you to three months you’ll discover a good costs on your own checking account for the next around three-week membership. Because this is regarding terms and conditions, of many people let it go and tend to be shocked in the event the 2nd withdrawal goes.

How you can prevent this will be to help you basic have a look at small print prior to signing upwards. Once you click ‘submit’ or ‘sign me personally up’, you are contractually compelled to abide by their fine print, if you realize them or otherwise not. Next, be mindful of their revival schedules. Would a reminder in your smartphone. In the long run, when you see the latest date coming and you wouldn’t like so you’re able to replenish, enter into their configurations and you will cancel the A-Number package. If you wait until the last moment, you could find one OKCupid’s program requires too much time so you can techniques your own demand and your membership are renewed up against your own wishes.